Frequently Asked Questions
Are you licensed and insured?
Yes, I am fully licensed and insured to provide handyman services. This ensures that your property is protected, and you can have peace of mind knowing that the work is done by a qualified professional.
How do I get an estimate for a job?
You can request an estimate by completing the contact form. I will get in touch with you via your preferred contact method to provide a fair and accurate estimate. Occasionally I need to schedule an in-person consultation ($75) to confirm measurements before providing an estimate, this becomes a deposit for the project.
What areas do you serve?
I mainly serve the town of Cobourg but depending on the project some surrounding areas are included (Port Hope, Baltimore, Grafton etc.) . If you’re unsure whether I cover your area, feel free to reach out and ask!
What are your hours of operation?
I typically operate from Monday to Friday, 8 AM – 6 PM, with evenings and weekends available at an increased rate for special circumstances.
What payment methods do you accept?
I accept various payment methods, including cash, E-transfer, cheque, and major credit/debit cards via Square. Payment is typically due upon completion of the job. I also offer invoicing for larger projects.
Is there a minimum charge for your services?
Yes, typically there is a minimum service charge of $175 to cover the cost of smaller jobs. This ensures that I can provide quality service, regardless of the size of the project. Also for in-person consultations there is a $75 fee to provide an accurate estimate and to share my knowledge and advice on the project, this acts as a deposit for the project and gets deducted from your final bill.
what is your hourly rate?
I don’t charge an hourly rate; instead, I charge by the project. This approach allows me to provide a clear, upfront cost for the entire job, so you know exactly what to expect without any surprises. I believe this is the fairest way to ensure you get quality work at a competitive price.
Do you offer any warranties or guarantees?
Yes, I offer a 1-year workmanship warranty on all my services, which covers any issues that arise due to the quality of my work. Additionally, I provide a satisfaction guarantee, meaning I’m not happy until you’re happy with the results. Please note that this warranty excludes normal wear and tear, damage caused by misuse, and any materials provided by the client. If you have any concerns, I’ll work with you to resolve them promptly.
Can you handle emergency repairs?
I currently do not offer emergency repair services. However, I’m happy to schedule an appointment as soon as possible to address your needs. For urgent situations, I recommend contacting a specialist who can provide immediate assistance and to contact your home insurance immediately.
Do you supply the materials, or do I need to provide them?
I can provide all necessary materials for the job, or if you prefer, I can work with materials you supply. I’ll discuss this with you during the estimate process to ensure we have everything needed to complete the project.
How do you ensure safety during the job?
Safety is a top priority. I follow all industry safety standards, use proper protective equipment, and ensure that all work areas are kept clean and secure. I also carry insurance to cover any unforeseen incidents.
Can you help with home improvement projects?
Yes, I’m happy to assist with home improvement projects, whether it’s updating a bathroom, installing new flooring, or enhancing your outdoor spaces. Let’s discuss your ideas, and I’ll help bring them to life!